ISO/IEC 17025 is the internationally recognized standard developed specifically for testing and calibration laboratories.
It provides peace of mind and assurance to both business and consumers that the inspection, sampling and tests are performed in compliance with the technical and managerial international standard.
Cita Energy Services was granted ISO 17025:2005 accreditation by the ANSI-ASQ National Accreditation Board ACLASS in 2009 and has maintained it ever since.
To maintain this accreditation the laboratory is audited on a yearly basis by the accrediting body to verify continued compliance and ensure that the performance objectives originally set are maintained.
The accreditation provides an objective proof that the organization has the appropriate processes and procedures in place to deliver a quality service from which our customers can rely entirely. It validates the confidence in the technical competence and the soundness of the measurements.
The laboratory has implemented a documented quality system that satisfies the requirement of the standard which include:
- Insistence on a demonstrated commitment to continuous improvement
- Thorough investigation for any unstable performance
- Great emphasis on responsibility of senior management
- Participation in proficiency testing programs to assess the laboratory performance
- Guidelines for consistent and effective testing
- Stress on communication with customer and solicitation of feedback
- Traceability of measurements and calibrations to national Standards